Apply for the Free Muni Program

* There is no need to re-apply if you are have already been in enrolled in the Free MUNI program *

We Apologize. We cannot process Free MUNI transfers online at this moment.

Please contact us by calling SFMTA Customer Service at 415.646.2500, in person at 11 South Van Ness Ave, San Francisco, CA 94103, or by email at FreeMuniInquiry@sfmta.com. We are open Monday-Friday, 8am-5pm (excluding state and federal holidays). Your pass will be reloaded to your Clipper card within seven days.

**You must answer the I'm not a robot CAPTCHA question at the bottom of this page FIRST before filling out the form. Otherwise, you will not be able to click the Submit button.

Please Select One of the Following

I need to apply for Free Muni

Answer these questions to find the right form

Which Free MUNI Pass are you applying for?

Senior - Ages 65+Person with disabilities - Must have valid Clipper Access Card

Do you currently have a Senior Clipper Card?

YesNoHow can I tell?

Do you currently have a valid Clipper Access card?

YesNoClipper Access Cards have both a Clipper Serial Number (CSN) and a Clipper Access Number. If you apply for Free Muni with an Adult Clipper Card, your application will be rejected.

We Apologize

Free MUNI for disabled patrons can only be applied for with a valid Clipper Access Clipper card and we are unable to issue you one through this service. Click here for more information.

Please Note

Lost/Stolen Clipper Access Cards: visit the SFMTA Clipper Access Discount ID Office at 11 South Van Ness Ave, San Francisco, CA 94103 to fill out a replacement card form. A $3 fee applies to all replacement Clipper Access cards. Hours: Monday – Friday, 8:00 am – 5:00 pm.

To continue with application you will need to upload a photocopy or picture of a proof of age document (see next page)

How to identify a Senior Clipper Card

A Senior Clipper Card is primarily white instead of blue and says 'Senior' on one side of it. Proof of Age must be shown at the time of purchase in order to be issued a Senior Clipper Card.

If you apply for Free Muni with an Adult Clipper Card, your application will be rejected.

Please Note

If your Clipper card has been lost or stolen please contact the Clipper Customer Service Center (1.877.878.8883)

Applicant Information

If you are submitting this application on behalf of another person, please provide their information in the fields below

First Name

Last Name

Phone

Street Address

Apt/Unit

City - Free Muni is only available for San Francisco residents

San Francisco

State

California

Zip Code

Date of Birth

Household Size

Household Income

no decimals

Free MUNI Details

RTC #

8 digit code printed on the front of your RTC Card.

Re-Enter RTC #

Clipper Serial Number

19 digit number printed on the back of your Clipper Card.

Re-Enter Clipper Serial Number

19 digit number printed on the back of your Clipper Card.

How many days per week do you ride Muni?

Additional Info

Proof of Age

Applying without a Clipper Card will take 7-14 days for us to process your request and requires upload of a photocopy or picture of one of the following:

* State Issued ID Card or Driver's License
* Birth Certificate
* SF City ID Card
* Alien Registration/Permanent Resident Card
* Passport

Both name and age must be visible in the attached image.

All documents will be deleted from our system once your application is reviewed.

Upload Proof of Age Document

If your application is accepted, your last transit citation issued within 30 days of enrollment is eligible for dismissal. Please provide a citation or ID number from the citation so that we may review your record.

Citation or ID Number:

Certification

I attest that the information above is true and correct. Pass may only be used by the individual to whom it is issued. Use of the pass is subject to the Clipper Privacy Policy. Transferring, selling or other improper use will result in confiscation of card, disqualification from program participation and/or possible fines. I acknowledge that the information provided is accurate. Enrollment in this program is subject to review by SFMTA, and all enrollees may be required to submit documentation to confirm eligibility at the discretion of SFMTA. Accounts which fail to provide proof of eligibility when requested, or whose documentation shows ineligibility upon review, will be removed from the program and may be responsible for repaying all discounts received while enrolled.

Contact Information